Last updated: December 01, 2025

By using RemoteBrowser ("Service"), you agree to these Terms of Service.

1. Service Description

RemoteBrowser provides free, anonymous remote browser isolation and remote desktop streaming services. Each browsing session runs in an isolated cloud container to protect your local network from web-based threats.

2. Anonymous Usage

We provide free anonymous access to our Service. No registration, email, or personal information is required. However, we log certain technical information for security, legal compliance, and abuse prevention purposes (see Section 3).

2A. Transparency & Monitoring

We do not monitor user content, keystrokes, page contents, or browsing history inside your isolated session. We only collect the limited technical metadata described in Section 3. Users are solely responsible for all actions performed through the Service.

3. What We Log

For each session, we automatically collect and retain:

• Your public IP address - The IP address from which you connect to our Service
• Session timestamps - When your session starts and ends
• Network connections - Source IP, source port, destination IP, destination port, and protocol for all network connections made from your isolated container
• DNS queries - Domain names you request to access
• Container identifier - A unique ID for your isolated session container

Data Retention: Logs are retained for 90 days for active sessions and abuse investigations, and up to 1 year for legal compliance purposes.

Legal Purpose: This logging is necessary to:

• Respond to legal requests from law enforcement
• Investigate abuse and security incidents
• Prevent fraud and malicious activity
• Comply with applicable laws and regulations

4. Acceptable Use Policy

You agree NOT to:

• ❌ Access or attempt to access private networks
• ❌ Conduct port scanning, network reconnaissance, or penetration testing
• ❌ Distribute, host, or access illegal content
• ❌ Engage in phishing, spam distribution, or social engineering attacks
• ❌ Distribute malware, ransomware, or other malicious software
• ❌ Launch denial-of-service (DDoS) attacks
• ❌ Violate copyright, trademark, or intellectual property rights
• ❌ Engage in fraud, identity theft, or financial crimes
• ❌ Abuse the Service through automated excessive usage
• ❌ Attempt to circumvent security measures or exploit vulnerabilities
• ❌ Use the Service for any illegal purpose under US, UK, or international law

Enforcement: We may suspend or terminate any session, block IPs, or deny future access if these Terms or any applicable law are violated.

User Responsibility: You are fully responsible for all activity originating from your connection and isolated container.

5. Automated Abuse Detection

We employ automated systems to detect abuse patterns including:

• Excessive DNS queries or connection attempts
• Port scanning activity (SSH, RDP, SMB, etc.)
• Private network access attempts
• Known malicious domain access
• Suspicious traffic patterns

If abuse is detected, we will immediately:

• Terminate your session
• Block your IP address from accessing the Service
• Preserve evidence for potential legal action
• Report to appropriate authorities if legally required

6. Law Enforcement Cooperation

We cooperate with lawful requests (subpoenas, warrants, valid court orders) and respond with the technical data we retain. We do not provide content we do not collect.

7. Abuse Reporting

If you observe abuse of our Service, please report it to:

Email: abuse@remotebrowser.io

Include:

• Date and time of observed abuse (UTC)
• Description of the abuse
• Any evidence you can provide (URLs, screenshots, etc.)
• Your contact information (optional for anonymous reports)

8. Service Limitations

• Session limits: Sessions may be terminated after periods of inactivity or excessive resource usage
• Rate limiting: We may limit the number of sessions per IP address
• Geographic restrictions: Service may be unavailable in certain jurisdictions
• Network restrictions: Access to private networks and certain ports is blocked by design

9. No Warranty

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. We do not guarantee:

• Uninterrupted or error-free operation
• Complete security or privacy
• Availability at all times
• Compatibility with all websites or applications

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• RemoteBrowser is not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed $25 USD
• We are not responsible for user actions or content accessed through the Service
• We are not liable for any third-party claims arising from your use of the Service

11. Indemnification

You agree to indemnify and hold harmless RemoteBrowser, its affiliates, officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any law or third-party rights
• Your use or misuse of the Service

12. Termination

We reserve the right to:

• Terminate any session at any time without notice
• Block any IP address from accessing the Service
• Modify or discontinue the Service at any time

These Terms survive termination where applicable.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Any disputes shall be resolved through:

• Good faith negotiation
• Binding arbitration in London, UK (for disputes over $10,000)
• Small claims court (for disputes under $10,000)

14. Changes to Terms

We may update these Terms at any time by posting the updated version on our website. Your continued use of the Service after changes constitutes acceptance of the updated Terms. Service may be suspended or discontinued at our discretion for operational, legal, or security reasons.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

16. Entire Agreement

These Terms constitute the entire agreement between you and RemoteBrowser regarding the Service.

17. Contact Information

FerrumLabs Inc.
United Kingdom

General inquiries: support@remotebrowser.io
Abuse reports: abuse@remotebrowser.io
Legal requests: legal@remotebrowser.io
Security issues: security@remotebrowser.io

18. Acknowledgment

BY USING THIS SERVICE, YOU ACKNOWLEDGE THAT:

• ✓ You have read and understood these Terms
• ✓ You agree to be bound by these Terms
• ✓ You understand that limited technical metadata is logged (not page content)
• ✓ You understand that illegal activity will be reported to authorities
• ✓ You will use the Service only for lawful purposes
• ✓ The Service may be suspended for violations or lawful requests